Parent Relations & Mediation
Parent Leads & School Issue Reports
Record parent admission interest, complaints, safety concerns, school responses, and DALEAM follow-up actions.
Dashboard
Campaigns
Admin Records
Total Parent Records
0
Admission Leads
0
Complaints / Safety
0
Pending Cases
0
Resolved / Closed
0
Urgent
0
Register Parent Lead / Issue
Workflow:
Parent reports → DALEAM verifies → DALEAM contacts school → School responds → DALEAM follows up → Case resolved/closed.
Record Type *
Admission Interest
Complaint / Parent Issue
Suggestion
Safety Concern
General Enquiry
Campaign (optional)
Select campaign
GOP01 — OUTREACH PROGRAM — GODCARES ACADEMY
Use campaign when the parent came through an outreach campaign.
School in Register
Select school if available
DALEAM SCHOOL COMPLEX — OPPOSITE MTN office
GODCARES ACADEMY — MARKET
School Name if not in Register
School Location
Agent / Staff
Select agent/staff
Akotuah kwaku Michael — agent
Eunice Adomako serwah — agent
KADIJA ANUM FATAW — agent
KOFI MENSAH — digital_marketer
Oppong Nathaniel — agent
Parent / Guardian Name *
Phone Number *
WhatsApp / Alt Phone
Alternative Phone
Community / Area
Region
District
Landmark
Children
Class / Level
Interest Level
Low
Medium
High
Issue Category
Select category
Admission / Enrollment
Teacher / Staff Issue
School Bus / Transport
Fees / Payment Issue
Bullying / Discipline
Academic Concern
Safety / Welfare Concern
Communication Problem
Facility / Environment
Other
Severity
Low
Medium
High
Urgent
Incident Date
Issue / Complaint Description
Parent Expected Solution
Already Reported to School?
No
Yes
Consent to Contact School?
Yes
No
School Previous Response
Remarks / Notes
Verification Status
Pending
Verified
Rejected
Case Status
New
Verified
Contacted Parent
Sent to School
School Responded
Follow-up Needed
Resolved
Closed
Rejected / Fake
Assigned Officer
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Admission Interest
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Suggestion
Safety Concern
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Sent to School
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Rejected / Fake
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Parent Records
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Code
Parent / School
Type
Issue / Lead Info
Status
DALEAM Follow-up
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